Privacy Policy

Last updated: March 6, 2026

City of Palms Chiropractic ("we," "us," or "our") operates the website cityofpalmschiro.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.

Information We Collect

Information You Provide

When you use our booking form or contact us, we may collect:

  • Contact information: name, email address, phone number
  • Health information: health concerns or conditions you select during the booking process
  • Communications: any messages or information you provide when contacting us

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: pages visited, time spent on pages, click patterns, referring URLs
  • Cookies and tracking technologies: as described in the Cookies section below

How We Use Your Information

We use the information we collect to:

  • Schedule and manage your chiropractic appointments
  • Communicate with you about your appointments and our services
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Deliver relevant advertising through third-party platforms
  • Comply with legal obligations

Third-Party Services

We use the following third-party services that may collect and process your data:

  • GoHighLevel: We use GoHighLevel for appointment scheduling and contact management. When you submit our booking form, your contact information and health concerns are sent to GoHighLevel to create and manage your appointment. GoHighLevel Privacy Policy
  • Google Analytics / Google Tag Manager: We use Google Analytics and Google Tag Manager to analyze website traffic and user behavior. This data helps us improve our website. Google Privacy Policy
  • Meta (Facebook/Instagram): We use the Meta Pixel and Conversions API to measure the effectiveness of our advertising and deliver relevant ads. This may involve sending hashed (encrypted) versions of your contact information to Meta. Meta Privacy Policy

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. When you first visit our Site, you will be presented with a cookie consent banner where you can choose to accept or decline cookies in two categories:

  • Analytics cookies: Used by Google Analytics and Google Tag Manager to understand how visitors interact with our website. These cookies collect anonymous usage data.
  • Marketing cookies: Used by Meta (Facebook) Pixel to track conversions, optimize ad delivery, and build audiences for advertising. These cookies may track your browsing activity across different websites.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our Site. You can also manage cookies through your browser settings.

Data Sharing

We do not sell your personal information. We may share your information with:

  • Third-party service providers listed above, solely for the purposes described
  • Law enforcement or regulatory agencies when required by law
  • Professional advisors such as lawyers or accountants as necessary

Data Security

We take reasonable measures to protect your personal information, including:

  • Encrypting data in transit using HTTPS/TLS
  • Hashing personal information (using SHA-256) before sending it to advertising platforms
  • Using secure, access-controlled third-party services

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-out: Opt out of marketing communications or targeted advertising

To exercise any of these rights, please contact us using the information below.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.

Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: